We provide enterprise-class contact centre services across the spectrum of our client needs: email, chat, non-voice, voice, video calling and more. We step into our client’s shoes and build a partner ecosystem that ensures their specific needs are met. Besides service excellence, we facilitate with flexibility in a transparent open work environment. For instance, our clients are welcome to visit and watch our processes, at a nominal fee, to know more about us and about our on-ground realities.

With the advent of the digital age, customer attraction and retention have become the next-generation drivers of business success. While digitization offers immense possibilities for higher brand affinity, the complexity of providing a consistent and differentiated experience is increasing every day. xxcell offers a comprehensive, multi-layered social media management solution that provides strategies, tools and insights for better brand-consumer communication and engagements. With it, we transform your social business strategies, so that you can send the right brand message to right audience. We help you recognize and respond to consumer conversation with higher intelligence; for higher Impact.